1. Information We Collect
We collect personal information you provide during registration including your name, email address, phone number, date of birth, physical address, and government-issued identification. We also collect account activity data including transaction history, balances, and login records to provide our banking services.
2. How We Use Your Information
Your information is used to process transactions, verify your identity, prevent fraud, comply with legal obligations, communicate important account updates, and improve our services. We do not sell your personal information to third parties.
3. Data Security
We implement 256-bit SSL encryption, multi-factor authentication, and continuous monitoring to protect your data. Access to personal information is restricted to authorized personnel only. Security patches and updates are applied regularly.
4. Data Retention
We retain your personal information for as long as your account is active and for a period after closure as required by applicable banking regulations. You may request deletion of your data subject to legal retention requirements.
5. Third-Party Sharing
We do not share your personal information with third parties except: (a) with your explicit consent, (b) to process transactions through banking partners, (c) to comply with legal or regulatory requirements, or (d) to protect our rights and property.
6. Your Rights
You have the right to access, correct, or delete your personal information. You may update your information through your account settings or by contacting our support team. We will respond to your request within 30 days.
7. Cookies & Tracking
We use essential cookies to maintain your session and security. Analytics cookies help us improve our services. You can control cookie settings through your browser preferences.
8. Policy Updates
We may update this Privacy Policy from time to time. Material changes will be communicated via email or in-app notification. Continued use of our services after changes constitutes acceptance of the updated policy.