Quick answers to the most common questions about banking with Federal Intermediate Bank.
Accounts
Opening an account takes less than 5 minutes. Click Enroll Now on our homepage, fill in your details, verify your identity, and you're all set. No branch visit, no paperwork, no minimum deposit required.
We offer Checking accounts, High-Yield Savings (4.5% APY), Business accounts, Joint accounts, and Multi-currency accounts. You can hold multiple accounts under a single login.
No. We believe banking should be accessible to everyone. There are no minimum balance requirements and no monthly maintenance fees on any of our personal accounts.
Yes. You can create up to 5 sub-accounts (checking or savings) under your main profile, plus separate business accounts. Manage them all from one dashboard.
Transfers & Payments
Internal transfers between Federal Intermediate Bank accounts are instant. External transfers typically arrive within 1 business day. Wire transfers complete the same business day if initiated before 4 PM ET.
Domestic wire transfers are free for Premium members and $10 for standard accounts. International wires are $25, with competitive exchange rates and no hidden markups.
Yes. Our Global Wires service supports transfers to 120+ countries with minimal fees and real-time exchange rates. You can send directly from your account dashboard.
Zelle is a fast, safe way to send money directly to friends and family. Access it from your Federal Intermediate Bank dashboard — no app download needed. Funds typically arrive within minutes.
Security
Deposits are FDIC-insured up to $250,000. We use 256-bit SSL encryption, two-factor authentication, real-time fraud monitoring, and advanced AI risk detection to keep your account secure.
Contact us immediately at +1 (848) 233-0034. Our fraud team monitors transactions 24/7 and can freeze your account instantly. You can also report suspicious activity from your dashboard.
Yes. 2FA is available and recommended for all accounts. You can enable it in your Security Settings. We support authenticator apps and email-based verification codes.
Log in to your dashboard, navigate to Cards, and select "Report Lost/Stolen." You can also call our 24/7 support line at +1 (848) 233-0034 for immediate assistance.
Loans & Credit
We offer Personal loans, Home Equity loans, Business loans, and Student loans. Rates start as low as 3.5% APR for qualified borrowers. Apply directly from your dashboard and get a decision within minutes.
Most personal loans are approved within 24 hours. Once approved, funds are deposited directly into your account — often the same business day.
Yes. You can check your credit score for free from your dashboard at any time. We also provide personalized tips to help improve your score. Checking your score here never impacts your credit.
Online & Mobile Banking
Click Forgot Password on the login page, enter your email address, and follow the instructions sent to your inbox. For security, the reset link expires after 30 minutes.
Go to the Mobile Check Deposit section in your dashboard, take photos of the front and back of your endorsed check, and submit. Funds are typically available within one business day.
Yes. Use the Recurring Payments feature to schedule automatic bill payments daily, weekly, monthly, or on custom dates. Set it once and we handle the rest.
Yes, our mobile app is available for iOS and Android. It includes all banking features plus biometric login, mobile check deposit, and push notifications. Download it from your app store.
Phone and chat support are available 24/7 for urgent issues. For non-urgent inquiries, our team is available Monday through Friday from 8:00 AM to 8:00 PM and Saturday from 9:00 AM to 5:00 PM ET.
Yes. We have branches at 123 Financial District, NY; 500 Commerce Tower, LA; and 100 Market Street, SF. Visit us during business hours for in-person assistance.